"We get paid for bringing value to the marketplace" (Jim Rohn)
Utilizing social media is a great way to spread the word about your brand or your business. Some businesses rely almost exclusively on social media to get the word out about their products and services. If you are going to use social media for your business, you should be aware of some key rules to follow in your communication strategy. Here are what we believe to be the 15 Commandments of Social Media Communication or you could also call them 15 Best Practices for Social Media Communication:
1. Keep your Interactions Clean & Positive
2. Respond to all External Communications
3. Take Time to Get Involved in the Community
4. Respect the Ownership of Digital Property
5. Lay off the Sales Pitch Once in a While
6. Learn from your Competition & Not Attack It
7. Handle Negative Communications in a Positive Manner
8. Be Modest When You Get Positive Reviews
9. Don’t Use Cookie-Cutter Responses
10. Promote Other Peoples Products and Services too
11. Don’t Try to Hide the Fact That You Are Promoting a Business
12. Get to the Point
13. Participate Consistently
14. Provide Some Visual Interest
15. Provide Value to Your Followers
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Social media marketing should not be a "contact sport". We should not be trying to ram what we promote down the throats of those we encounter on the Internet while at the same time being honest and open about the fact that we do have programs we promote. We shouldn't be berating our competition in whatever niche we are a part of. On the contrary we should be willing to share and promote other marketers programs through our own social media channels. Being consistent in tactfully sharing useful content, whether our own or someone else's, is what the "sport" of social media marketing is all about.
Right on, I often wonder why people feel going around and spamming their links all over the place is ever going to result in any positive feedback or even anyone joining.
ReplyDeleteIn fact doing so make you look like a chump online and people learn quickly to either block you or stay clear of you.
If you just take a few moments to offer some insightful information you will be pleasantly surprised with the feedback you get.
Thank you for your valuable input to this little blog post. Hope you are having a Great Weekend!
ReplyDelete